Here’s the updated "Support Policy" page content with your provided number:

Support Policy

At MERAIZE, we are committed to providing top-notch support to ensure a seamless experience for our customers and sellers. Please read our support policy to understand how we assist you.

Customer Support

We offer dedicated customer support to address queries, issues, and feedback.

• Support Channels:

  • Email: support@meraize.com
  • Live Chat: Available on our website during business hours.
  • Phone: Contact us at 0340-9058021

• Response Time:

  • Queries are typically responded to within 24 hours.
  • Urgent issues are prioritized for faster resolution.

Seller Support

MERAIZE provides specialized support for sellers to help them manage their stores efficiently.

• Assistance with store setup, product listing, and payment queries.
• Dedicated account managers for premium sellers.

Technical Support

Facing technical difficulties? Our team is here to help.

• Report website bugs or errors via email or live chat.
• Support is available for order processing, payment issues, or any other technical glitches.

General Support Guidelines

• Be clear and specific when describing your issue for faster resolution.
• Provide order numbers or account details, if applicable.
• Treat our support team with respect and courtesy.

Feedback & Suggestions

Your feedback helps us improve! Share your suggestions or concerns at feedback@meraize.com.

We are always here to support you and ensure a smooth experience on MERAIZE.